About Us

Wilson Insurance AgencyAt Family First Insurance, our motto is “JOIN THE FAMILY!”, and we take that to heart. We take time to get to know our clients needs, and work hard to make sure we find them the best coverage at the best price. We understand that families work hard to provide, buy a home, and create a lifestyle…and we are passionate about helping to protect what they have built.

We want to be your one-stop shop for all of your insurance needs. As an independent Agency, we can shop many companies to make sure we maximize your coverage, and minimize your expense. We have all the resources and technology of the mega-insurance companies, but instead of working with a call center, our clients get to work with a local, professional team that make sure their interests are protected…especially when there is a claim.

Come see us…you’ll be greeted with a hot cup of coffee or a water, an inviting office full of friendly staff ready to serve you, and an agent that will take the time to get to know your needs and help provide budget-friendly solutions. Come and see why “joining the family” at Family First Insurance makes all the difference!

An Independent Advantage

We are Independent Agents in Wilson, North Carolina, free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. Family First Insurance represents a carefully selected group of financially strong, reputable insurance companies. Therefore, we are able to offer you the best coverage at the most competitive price.

What is an Independent Insurance Agent?

When you decide to buy a car, you wouldn’t purchase the first one you see. What if one day the automobile industry decided to make only one type of car, one make and one model. You wouldn’t have a choice!

The same situation holds true for insurance. You need insurance to drive a car, to purchase a house, to protect your family’s financial future and to run a small business. But if there was only one insurance company that offered only one type of insurance, you wouldn’t have a choice. The only solution would be going to that one company.

With an independent insurance agent, you have choices. Independent agents are not tied to any one insurance company. One of the advantages of using an independent agent is that he or she works to satisfy your needs. You are using an expert for an important financial decision.

An independent agent has several companies that he or she can approach to get you the best coverage at the best price. And your independent agent will know the companies with the most efficient claims departments to recover your losses as quickly as possible.

When you buy insurance, you want an advocate who will properly assess the risks you face and give you an objective analysis of the marketplace, because it’s up to you to make the final choice.

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