Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- BH...the best at what they do..they work tirelessly to ensure you are satisfied...Billy H., Wilson, North Carolina
“Mason and his staff are the best at what they do.. they work tirelessly to ensure you are satisfied and are happy with your coverage. He works hard to give you the best rate possible and their customer service skills are world class. when you become a client you become more.. you become family. More insurance companies should adopt their approach to salesmanship and client relations.”
- BHThe service with this company is top notch.Billy H., Wilson, North Carolina
“The service with this company is top notch. They go out of their way to ensure you get world class customer service, the people are genuine and honest. the rates are fair and affordable and they are tireless in their efforts to ensure you feel like family when you become a client. 5 stars is not enough.”
- TSI highly recommend Family First Insurance.Tommy S., Wilson, North Carolina
“I highly recommend Family First Insurance. Mason got me great rates on auto, home, and life insurance! My mother and sister also have insurance with his agency. If you are in the Wilson and Raleigh area I would recommend Family First Insurance!”
- JA
- FK...first class personal service...Frank K., Wilson, NC
“Mason Lee did an outstanding job handling the insurance company of the driver that hit me. I have never had this kind of first class personal service from any other insurance agency in the past. I am beyond pleased with Family First Insurance!!”
Great agency!!Eleanor D., North Carolina
5 stars!Lisa M., North Carolina
5 stars!Shannon B., North Carolina- MF...they have found the best rated companies with the lowest premiums every time.Morgan F., North Carolina
“I have several policies with them and they have found the best rated companies with the lowest premiums every time. I always get more than one quote and they are the lowest, plus maybe just as important the nicest people I have ever dealt with”
5 stars!Justin O., North Carolina- DM
- RCRobyn C., Wilson, NC
“Mason and his staff are very friendly and helpful. I have been a customer since Mason opened his office in Wilson. They are all very nice, kind, and thoughtful people and they treat you like family. If I have a question or concern they help me to rectify the situation in a professional and friendly manner.”
- MMMichael M., Wilson, NC
“Mason is great! He helped my wife and I find the best cost for our health, car, and renters insurance. As full-time students with jobs on the side it seemed like a mountain of an obstacle to take care of insurance for the first time. Mason helped us to not only smoothly find the right insurance for our needs, but to help us understand what it all meant. Completely recommend for everyone seeking insurance!”
- JO
- CWC W., Wilson, NC
“I have been using Family First Insurance to manage our Auto and Homeowners insurance for several years since moving to North Carolina. They came highly recommended. Mason Lee and his team are always immediately responsive for all of our needs. Every year or so I have them perform competitive pricing to make sure my coverage is correct and we are paying the right price. They also provide me with a yearly review of all insurances to make any changes if necessary. I highly recommend them as they are honest, reliable, and professional.”