Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • ...the best at what they do..they work tirelessly to ensure you are satisfied...

    “Mason and his staff are the best at what they do.. they work tirelessly to ensure you are satisfied and are happy with your coverage. He works hard to give you the best rate possible and their customer service skills are world class. when you become a client you become more.. you become family. More insurance companies should adopt their approach to salesmanship and client relations.”

  • BH
    The service with this company is top notch.

    “The service with this company is top notch. They go out of their way to ensure you get world class customer service, the people are genuine and honest. the rates are fair and affordable and they are tireless in their efforts to ensure you feel like family when you become a client. 5 stars is not enough.”

  • TS
    I highly recommend Family First Insurance.

    “I highly recommend Family First Insurance. Mason got me great rates on auto, home, and life insurance! My mother and sister also have insurance with his agency. If you are in the Wilson and Raleigh area I would recommend Family First Insurance!”

  • Wonderful people...

    “Wonderful people and really great at handling my insurances Health and Dental. ”

  • ...first class personal service...

    “Mason Lee did an outstanding job handling the insurance company of the driver that hit me. I have never had this kind of first class personal service from any other insurance agency in the past. I am beyond pleased with Family First Insurance!!”

  • Eleanor Duncan
    Great agency!!
  • Lisa Musto
    5 stars!
  • Shannon Brown Lee
    5 stars!
  • MF
    ...they have found the best rated companies with the lowest premiums every time.

    “I have several policies with them and they have found the best rated companies with the lowest premiums every time. I always get more than one quote and they are the lowest, plus maybe just as important the nicest people I have ever dealt with”

  • Justin O'Quinn
    5 stars!