Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- ...beat out the competition while providing superior coverage.Darien C., Wilson, NC
“Caleb Fletcher is the go to agent for my insurance needs and my recommended agent for all of my real estate clients. Caleb was able to get quotes from a number of providers and beat out the competition while providing superior coverage. Don’t hesitate to give him a call.
” - SP
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- BH...the best at what they do..they work tirelessly to ensure you are satisfied...Billy H., Wilson, North Carolina
“Mason and his staff are the best at what they do.. they work tirelessly to ensure you are satisfied and are happy with your coverage. He works hard to give you the best rate possible and their customer service skills are world class. when you become a client you become more.. you become family. More insurance companies should adopt their approach to salesmanship and client relations.”
- TSI highly recommend Family First Insurance.Tommy S., Wilson, North Carolina
“I highly recommend Family First Insurance. Mason got me great rates on auto, home, and life insurance! My mother and sister also have insurance with his agency. If you are in the Wilson and Raleigh area I would recommend Family First Insurance!”
- FK...first class personal service...Frank K., Wilson, NC
“Mason Lee did an outstanding job handling the insurance company of the driver that hit me. I have never had this kind of first class personal service from any other insurance agency in the past. I am beyond pleased with Family First Insurance!!”
- 5 stars!Lisa M., North Carolina
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- 5 stars!Justin O., North Carolina
- LPLuther P., Wilson, NC
“From start to finish; my experience was great. I called about 2 years ago to check on insurance about retiring at 62 decided to wait ; conversation picked back up and was able to get a good plan for my health and even got a good plan for my son Henry Parker and his family after I told him of the service I got to top it off I got some car insurance at a better rate; thanks family first insurance.”
- HP
- JLJeremy L., Wilson, NC
“Absolutely thrilled with the service from Family First Insurance, particularly my agent, Mason Lee! After connecting with them on social media, I reached out regarding insurance rates for our family, especially with the addition of our teenage daughter. Mason was quick to respond—no automated messages, but a genuine and prompt reply. I explained our needs and the vehicles we wanted insured, and within an hour, Mason had a policy for us. The best part? It offered the coverage we required and a whopping 50% savings compared to our current plan. Talk about impressive! The process was seamless with a few email exchanges and policy signatures. Same-day service, fantastic rates, and the level of professionalism you hope for in an insurance company. Highly recommend Family First Insurance, and huge kudos to Mason Lee for making it such a positive experience! Thank you! ”
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