As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business. Building a long-lasting relationship with our clients is our number one priority.
Mason Lee has been an insurance agent since 1998. In 2014, he started Family First Insurance with the goal of creating a custom insurance experience for his clients’ unique situations. Outside work, Mason loves spending time with his wife and three children and enjoys outdoor activities such as kayaking and fishing.
Mary has been working in the insurance field for over 5 years, and is particularly knowledgeable about Life Insurance and Medicare Supplement policies. She is a native of Wilson, and loves helping out in our community. She and her husband Roger love baseball, and can frequently be seen at Wilson Tobs, Durham Bulls, and Carolina Mudcats games. Mary also sings very well, and sometimes she will perform the National Anthem at the baseball games! She loves animals, and has several “fur babies” that she loves spending time with.
Heather is our newest Client Service Agent, and is excited to help our clients find the best coverage at the best price. She is originally from Greensboro and was in the healthcare field prior to starting her insurance career. Heather loves spending time at the coast, and loves going on adventures with her husband Nick in their camper. Heather is great at finding the best rates on homeowners insurance and auto insurance. She also has recently added the NC Life Insurance License to her credentials.
Mackenzie (or Kenzie as she likes to be called) is our receptionist, and generally will be the first voice you hear when you call us! She helps get our clients to the right person quickly, so we can be responsive when we are needed. She also can take payments for our clients by phone. Kenzie is pursuing a bachelor’s degree online, and is working hard toward her career goals. Whenever you need help, just call and she can point you in the right direction!
Lubby Dubby Bear
Family First Mascot
Lubby Dubby Bear has recently joined our team as our official Family First Mascot! From his first days as a cub, Lubby Dubby has always loved helping people, and has a special place in his heart for kids! You can find Lubby Dubby Bear at any event that we sponsor, and on special occasions at our office! You can send Lubby Dubby a message clicking the “letter” icon. Lubby Dubby especially loves hearing from kids, and many times will send a special surprise out when he gets a message!